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Privacy Policy

General conditions

The website (excluding linked sites) is managed from the address Koste Pavlovića 35, Donje Međurovo, 18254 Niš, (“PREST doo” or “we”), and we are also the controller of Personal Data relating to you, which we collect and process on this website in accordance with this Privacy Policy. This Privacy Policy describes the type of data we collect on this website, including data relating to individuals whose identity has been determined or can be determined (“Personal Data”), for what purposes we use Personal Data, with whom we share it we may share, as well as the rights and options available to you in connection with the use of Personal Data relating to you. This Privacy Policy also contains a description of how Personal Data about you is secured and how you can contact us about our data privacy practices. Please read this Privacy Policy before using or submitting any Personal Data to this website. By accessing and using this website, you confirm that you have read and understand how we collect, process, use and disclose Personal Data relating to you, in accordance with this Privacy Policy. Please note that before using or leaving Personal Data on certain parts of the Website, you may be asked to confirm electronically that you understand and accept this Privacy Policy by checking (a) certain box(es) and/or clicking a certain button. Submitting your confirmation, i.e. ticking a box and/or clicking a button and using this website means that you understand and agree to the collection, processing, use and transfer of Personal Data relating to you, in accordance with this Privacy Policy. Our record of your acceptance of this Privacy Policy, the date of acceptance and acceptance of any future changes to this Privacy Policy shall be deemed conclusive and written evidence of your consent.

1. For what purposes does PREST collect Personal Data?

In certain sections of the website, you are asked to provide Personal Data, i.e. your (personal) data such as name and surname, e-mail address and/or address. We may use this data for the various purposes listed on the website: To deliver the products and services you order from us, for the purposes of contract execution, payment and invoicing and/or to answer your questions about our products and services, which represents one of the purposes. We may also use your data to send you news about the products and offers of PREST doo via e-mail (news, newsletters or e-mail or general information about the company and products) if you have given us your consent. The processing of personal data relating to you is based on your consent – art. 6, paragraph 1, item (a) GDPR. We may also use your name, surname and address to send you information about PREST doo and/or its products by mail. If we want to contact you by phone, we can use your phone number (if you have provided it to us). The processing of personal data relating to you is carried out on the basis of our legitimate interests in informing existing customers about similar products or services that we have provided to them (Art. 6, paragraph 1, point (f) of the General Data Protection Regulation and/or on the basis of your consent (Art. 6, paragraph 1, point (a) of the General Data Protection Regulation). We may use your data for other legitimate purposes that are indicated to you when you provide us with Personal Data or that are otherwise permitted or necessary in order to satisfy the request of applicable laws and regulations. The processing of personal data relating to you is carried out because the processing is necessary due to the legitimate interests that PREST doo strives to achieve and when these interests do not threaten your interests or fundamental rights and freedoms – Article 6, Paragraph 1, point (f) of the GDPR. We are obliged to obtain your express consent (confirmation) for the above purposes when it is necessary in accordance with the applicable law.

2. To whom can PREST doo deliver Personal Data?

We do not sell or otherwise disclose the Personal Data that you provide to us or that we collect about you, except as set forth below or with your prior express consent. It may be necessary for us to share Personal Data relating to you: with related companies within the European Economic Area, and for the purposes of this Privacy Policy; in case of merger, takeover, sale of property, joint venture or any other transaction resulting in a change in the management or ownership of PREST doo, in whole or in part; or in the case of reorganization proceedings, bankruptcy, bankruptcy or similar situation when the disclosure of Personal Data is permitted or in accordance with applicable law; or with third-party service providers and suppliers, acting on our behalf and at our instructions, who provide us with services such as internet-related, advertising or analytics services so that we can deliver to you the product or service you have ordered from us, to manage web servers and store data on backup drives. Said third parties may use such data only for the above purposes. Any other use is prohibited. Except in the above-mentioned cases, PREST doo does not provide Personal Data related to you to other third parties without your prior permission, unless it is required to do so based on a legal provision or a court order. PREST doo may disclose Personal Data relating to you specifically in the following situations: to respond to approved requests for information from executive or judicial authorities or in other cases where it is necessary or permitted by law; to respond to an emergency; or otherwise to protect the rights, property, safety or security of third parties, visitors to this website or the public. These recipients may be located in other countries in addition to the country in which the Personal Data was originally collected, with the note that Personal Data relating to you is transferred only within the European Economic Area or to other countries recognized by the European Commission as countries which have been proven to provide an appropriate degree of personal data protection. Only a certain number of individuals in PREST d.o.o. have access to personal data related to you and only to the necessary extent.

3. What Personal Data can PREST doo collect and process?

Data you provide
We collect personal data related to you (i.e. any data related to you as a person whose identity has been determined or can be determined), such as your first and last name, age, e-mail address, telephone number and preferences and interests when using this website, namely when you order products or services through this website, fill in questionnaires, forms or surveys published on the website, when you communicate with us or use interactive features.

Automatic data collection
With your consent when required by law, we and our third-party service providers may use various technologies to collect and transmit data about how the website is accessed and used. This information may include your Internet browser type, operating system, Internet service provider, the websites you viewed, the time you viewed them and the duration of that viewing, demographic information about you (such as your age, gender, language, location and interest fields, when available) and web pages you viewed before opening the current page. We use this data to better understand how our users react to our website and refine and improve it accordingly. Generally, such data cannot be linked to you personally, but even when we can link it, we treat it as Personal Data relating to you in accordance with this Privacy Policy.

4. Is PREST doo responsible for other websites?

The website may contain references (hyperlinks, banners or buttons) that lead to other sites linked to this website (a particular aspect of this website). This does not automatically mean that PREST doo is connected with those other sites or their owners. Those websites are not managed by PREST doo. We are not responsible for the content of these websites, the products or services that may be offered through those websites for any other use of these websites, or for the data processing and data privacy practices of those websites. We suggest that you read the data protection statements of those websites if you visit them or leave Personal Data there.

5. What personal data protection measures does PREST doo apply?

PREST doo applies – and requires all service providers and/or third parties who process Personal Data on behalf of and according to the instructions of PREST doo to apply – appropriate technical and organizational measures to protect Personal Data relating to you from accidental or illegal destruction or accidental loss, misuse, unauthorized access, disclosure, alteration or destruction and against any other unlawful processing of data in accordance with applicable law. However, it should be noted that no electronic transmission or storage of data is 100% secure. Therefore, despite the security measures we apply to protect the Personal Data relating to you, we cannot guarantee that the data will never be lost, misused or altered.

6. What are your rights?

According to the applicable Data Protection Laws, you have the following rights (subject to the conditions of the applicable Data Protection Laws): (i) the right to access personal data relating to you, which are held by PREST doo, (ii) the right to correction, addition or deletion of personal data relating to you, (iii) the right to limit the collection, processing or use of personal data relating to you by PREST doo, (iv) under certain conditions, the right to object to the processing of data on persons relating to you for legitimate reasons (including the right to object to the processing of personal data for direct marketing purposes, and upon request and free of charge), (v) the right to data portability, and (vi) the right to information about the identity of third parties persons to whom personal data relating to you are transferred. You also have the right to file a complaint with a supervisory authority. If you want to exercise your rights in accordance with the applicable regulations, or if you need more information and have questions related to the data processing carried out by PREST doo, please contact us by means of a dated and signed request with a copy of your valid ID or any other valid identification document that you will send to the above address or by email to the addresses in section 9.

7. Can this Privacy Policy be changed?

In accordance with the limitations of the applicable law, PREST doo can at any time and at its discretion make a decision to change, modify and/or supplement all or parts of the Privacy Policy in the future in accordance with the law. Any changes to this Privacy Policy will be posted on this page and you will be notified about it by email (when it is in accordance with or required by law and if we have your email address). We will state the date this Privacy Policy was last modified.

8. How long do we keep Personal Data relating to you?

Personal data is not stored longer than is necessary for the purposes of this Privacy Policy, up to ten years after the expiration of your contract with PREST doo (if there is a contract), unless longer or shorter storage periods are applied by law.

9. Who can you contact if you have questions and requests?

If you have any questions regarding the Privacy Policy of PREST doo or wish to exercise your rights under the applicable law, please contact us by e-mail at or